Refunds, Cancellation and Delivery
Refunds & Cancellation
Payments for web development projects are made according to the terms outlined in the project Agreement. Either party may terminate the Agreement upon giving 2 weeks' written notice to the other. Upon termination of the Agreement by the Client or by CMS Web Solutions for cause, CMS Web Solutions may retain any initial payment and the Client shall pay CMS Web Solutions for all hours expended on the Project, up to the date of termination, at the standard rate together with all other amounts due. Any initial payment that has been received shall be credited against any such amounts due.
Domain fees paid to CMS Web Solutions Inc. are non-refundable.
Website Hosting and/or Email Subscriptions
Monthly Website Hosting and/or Email Subscriptions
Payments for monthly web hosting and/or email are non-refundable. Hosting and email accounts are suspended 30 days after the due date if payment has not been received.
Annual Website Hosting and/or Email Subscriptions
If the client has paid for annual hosting and/or email and cancels their service prior to the plan expiration date, a refund may be given for the months not yet elapsed.
CMS Web Solutions Inc. reserves the right disable and/or terminate a user's account if a user is found in violation of our Acceptable Use Policy (AUP). Accounts terminated due to policy violations will not be refunded.